Once you enter your room it’s extremely quiet even out on our private side porch. Our room had a bit of road noise outside but it’s a narrow island so hard to avoid. It appeared we were being put close to the road and she basically ignored me. Not a great first impression, really acted like she couldn’t be bothered. If I had one complaint it would be that the person that checked us in was very aloof. If you don’t like the policy book somewhere else. I agree they should be more flexible about early check in and check out but when you book this is all clearly spelled out. I really don’t understand some negative comments. Staff at this resort really appear to attend to the guests needs. We loved the water sports and the guys that work there are very helpful. We spent yesterday at the Zen pool in our own cabana being served drinks and lunch! Heavenly. Every staff member we met couldn’t have been more pleasant and helpful. The property is very well laid out but the bikes were great. Our room included two bikes which we used all weekend to get to the pool, activities and restaurants. The room was so clean, well appointed with an outdoor shower and tub. Our bungalow 233 was located in a very private area. Our stay at The Bungalows was amazing! The resort is absolutely beautiful, immaculate and a perfect place to celebrate our 40th anniversary. I’m a previous B&B owner so I’m pretty picky when I stay anywhere. I am driving back from a weekend stay and felt the need to write a review immediately. Service is why I couldn’t give them a 5 rating! More Show less At breakfast buffet one morning, nobody came up asking what we want to drink till we were done eating. At the Zen Pool 1 day, the server would circle by every 30 mins…you would literally have to wait this long for your drink. Some servers were very attentive but some are REALLY slow and look like they don’t enjoy their job. Resort amenities-this is one area where they could improve.volleyball court, water aerobics in AM, more workout equipment (only 1 treadmill), swim-up bar would be nice. Decent variety of beer/wine and basic liquor is included. Food-good, not great-typical resort food but the food at the Bogie and Bacals is very good.highly recommend. Would prefer they stock room with beer/wine too.typical in Caribbean resorts. Views from front porch of a garden view will be a road and front doors of other units. We did a beach front bungalow and the view is great. Fly direct from Nashville to Miami, rented a car.easy drive. We decided to try this place last minute. I’m writing this review comparing to adult all-inclusives in Mexico which I think are typically the best in my experience (we like the Excellence brand).
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